An active subscription (or a qualifying purchase) is required in order to unlock all the features in Capo.
When you subscribe to Capo Pro, you will get access to all the features that are available in Capo today, as well as any new features that we add in the future.
This access is limited to your computers running macOS, and the Capo Pro subscription does not unlock the features in Capo touch for iPhone and iPad.
When you subscribe to Capo Platinum, you will get access to all the features that are available in Capo today, as well as any new features that we add in the future. Plus you gain access to these features on your other devices.
More specifically, you will be able to use Capo's features on your iOS devices—an iPhone, iPad, iPad Pro, etc.
As a Capo Platinum subscriber, you can access all the Capo Pro subscription features on all your devices running iOS and macOS.
Automatic Device Activation
Starting with Capo touch 2.10.2 and Capo 3.8, the Activation process is now completely automatic, and no longer requires the use of activation codes.
Upon purchasing the Platinum subscription, your other devices will indicate that they are subscribed the next time you launch Capo or Capo touch.
If you notice that your other devices are still in Trial mode, check all of the following.
Update Capo on all your devices. Make sure that Capo touch is running version 2.10.2 or later, and Capo for macOS is running version 3.8 or later.
Make sure that iCloud Drive is enabled on all the devices that you use Capo with, and double-check the list of apps with iCloud access to verify Capo is allowed to store data in iCloud.
Use the same iCloud account on all the devices you use Capo with.
If you still have trouble accessing your Platinum subscription from your other devices, please email support for further assistance.
You can share your Pro or Platinum subscription with your family members, but it requires a bit more effort than we'd like. Unfortunately, Apple has not provided third-party developers with a way to offer seamless subscription sharing among family members.
Sharing your subscription requires that you sign in to your App Store account on the devices that you want to access the Capo subscription. Installing Capo while signed in to your App Store account will enable access to your subscription.
If Capo is already installed, you may need to delete and re-install Capo from the App Store to ensure that your subscription is carried over.
Once Capo recognizes your subscription, you can sign out of your App Store account on the device you are activating. Your family members will continue to get access to your subscription as long as it remains active.
Sharing a Platinum Subscription
You must activate a Platinum subscription for your family members using the same platform on which you purchased the subscription.
For example, if you purchased a Platinum subscription from your Mac, you must first sign in to the App Store on your family member's Mac to access your subscription. Similarly, if you purchased from an iPhone or iPad, you must sign in to the App Store from your family member's iPhone or iPad to get access to the Platinum subscription.
Once the Platinum subscription is recognized, the other devices used by the same family member will get access to the Platinum features the next time it is launched. See the Capo Platinum section for further details.
If you have trouble activating your subscription on your family's devices, please contact support for further assistance.
Unlocking with an Eligible Purchase
If you purchased Capo before we offered subscriptions, you should not encounter any trial restrictions.
Capo automatically determines your eligibility based on purchase information that is embedded in the software. The current version of the software does not yet include any subscriber-only features that require you to purchase a subscription.
Last updated: October 18, 2019